Questions - answers

How to reserve ?

By e-mail, or fax:

	Send us your name, address, telephone; e-mail; fax
	The reference of the accommodation that you are reserving
	The reservation period
	The number of persons ( adults and children )

What are the terms of payment ?

	By bank transfer, full details will be included on the rental contract
	40% down payment upon reservation
	Balance of the rent : at least 30 days before the rental commences. Upon receipt of the balance of the rent, we will automatically send you your voucher with all the necessary information concerning your arrival.

How to cover the risk in the event of cancellation ?

	If you wish to cover the possible cancellation risk: take out from us an insurance policy covering the costs of cancellation with the Cie Européenne d´Assurance; to be valid, it must be taken out at the time of the reservation or at the latest within eight days thereafter.
	The cost is 5% of the rent + 3 euros insurance policy cost ;
	Note : this insurance guarantee only covers member countries of the E.E.C. and Switzerland.

Is there a rental security payment ?

The deposit of a security payment (guarantee) is requested for all rentals. This security payment is deposited either with Horizon 2000 before departure, or directly with the owner or his representative on site upon arrival. It is returned after completion of the rental, after deductions have been made for any costs, charges or damage, at the latest within 30 days after the end of the stay.